To make it easier for users to book train tickets and access to other train-related services through the Indian Railways Catering and Tourism Corporation (IRCTC price) platform, Indian Railways provides AI chatbot to be invited AskDisha 2.0. The chatbot provides users with several services such as ticket booking and refund and also provides useful information.
Here’s everything you need to know about IRCTC’s AI chatbot.
What is AskDisha 2.0
AskDisha 2.0 also known as Digital Interaction TO Seek Help Anytime is an intelligent artificial intelligence chatbot and machine learning engine powered by CoRover.AI. The chatbot supports Hindi, English and Hinglish languages ​​and is available on the IRCTC mobile app and website.
It supports multiple services provided by the railway ticket office such as booking tickets, checking PNR status, canceling tickets and more using simple commands with AskDisha 2.0.
Apart from this, AskDisha 2.0 also supports voice commands and gives users access to the service using voice commands to access the services.
Services supported by AskDisha 2.0
- Book Tickets
- Check PNR Status
- Cancel Ticket
- Find out how to get a refund
- Change Station
- View Booking History
- See E-Ticket
- Download ERS
- Print & Share E-Ticket
How to get AskDisha 2.0
- AskDisha 2.0 is available on the IRCTC website and mobile app.
- To find it, open the administrator
IRCTC website - Look for the AskDisha 2.0 icon on the top right corner of the home page
- Enter the required information or simply start typing your question in the box below
- Alternatively, you can also click on the ‘microphone’ icon to speak your command.
- To use AskDisha 2.0 on your phone, download the IRCTC Rail Connect app on your smartphone
- Look for the AskDisha 2.0 icon and start writing or speaking what you want.
